Does your warehousing company have incentives to keep your pick and pack staff happy?
A happy employee is someone who feels appreciated and valued, no matter how small their role. A happy employee is also more likely to remain loyal to the company and feel motivated to do better.
Working in a warehouse can involve a lot of repetitive jobs, particularly picking and packing, so employers must be aware of how staff morale will affect output and productivity in one of the most important parts of the distribution process.
Warehouse operatives working in pick and pack spend hours at a time on their feet walking to and from stock storage units, so it’s important that every individual member of staff gets a decent length of time to have a break and just relax, away from all pressures of pick and packing orders. This will refresh the body and mind and reduce errors made during picking and packing.
Listen to your order fulfilment employees
Often, just listening to your employees and answering questions or acting on their suggestions can be the most effective way of showing that you are all working as a team. It can also highlight any recurring issues that your pick and pack staff are unhappy with, and even streamline the process when a worker suggests a change you might not previously have thought of.
Training your pick and pack staff
Even investing in training can increase staff morale and motivation to do well. One of the strangest mistakes a company can make is not offering new or current pick and pack operatives enough training. It seems obvious, but many companies only offer brief training in order to quickly move staff into roles where they can start working.
This can backfire as having inadequately trained pick and pack operatives could cause a potentially costly mistake that could have easily been avoided if the right training had been given.
Incentives and bonuses
Incentives and bonuses are another great way of showing employees your appreciation. Offer extra holiday days for pick and pack workers who work overtime during busy periods, or encourage double checking orders by introducing monthly prizes for workers who smash accuracy targets.
Simple changes can often make the biggest differences, and keeping your pick and pack workers motivated will only help to make your warehousing and distribution company one of the key players in the industry like DMG Freight Services.
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