It is our people that are the cornerstone of our success. The genuine, open and honest approach of all our staff extends to their interactions with customers and ensures we exceed their expectations.
What makes DMG Freight Services staff so special?
We invest in developing capable and well-rounded staff at all levels, who stay with us. We support them to take responsibility and to make the right decisions, not just assessing the impact on their role but also in the context of the business as a whole. The quality of our people means we are able to push responsibility for decision making closer to the customer resulting in better decisions, a more agile business and superior customer service.
Our organisation has grown on the basis that it is structured to fit our customers’ needs. We strive to communicate effectively both with each other and with our customers. We ensure that employees at each level in the organisation know exactly what role they play and how it impacts on meeting the service requirements of our customer’s customers. This is the foundation for structuring our business to be flexible and enable us to cement the best possible partnerships.