Logistics for both B2B and B2C – Does your warehousing company provide services for both?
Type the words ‘warehousing’ and ‘distribution’ together into any search engine and you’re likely to find whole reams of information on how to successfully fulfil customer orders and the various processes involved.
But most of these articles and blogs cover B2C or business to customer distribution, which you might not know has different processes to B2B or business to business fulfilment. B2B is a service that involves a single one off or multiple commercial transactions between two businesses, as opposed to a business delivering goods directly to the end user, i.e. the customer.
Many warehousing and distribution companies offer both B2C and B2B services, whilst others just specialise in B2B, providing a broad range of products and product distribution channels. DMG Freight Services provide a number of logistics services to assist businesses in the UK. Having the ability to adapt to each customers needs, we really do make each and every customer of ours feel safe in the knowledge that their warehousing requirements will be met.
Distribution and Deliveries
One of the biggest differences is the required volume and speed of delivery for most B2B transactions. Delivering goods on time to an individual customer is always important and with a professional and knowledgeable distribution company it should be a fairly straightforward procedure. Distributing goods to another business however can throw up a number of factors that need to be taken into consideration.
Deliveries will often be under strict time constraints because of businesses seeing a quick turnaround in their stock levels. These same deliveries also tend to involve far larger volumes of goods than business to customer transactions, and so a detailed logistics plan will need to be in place to determine the most cost effective shipping and transportation available.
Differences in the sizes of the merchandise as well as the type of products being delivered must all be factored in too. Perishable materials and foods must be delivered to the appropriate businesses within a very short space of time and any minor mistake or delay in the distribution process could cause massive headaches for everyone involved, not to mention a lot of money.
The rise in the use of computers and technology has helped streamline business to business distribution. From being able to remotely maintain stock levels to sending and receiving orders all at the click of a button, most complications can be swiftly dealt with to ensure you and your clients’ businesses run smoothly.